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Refunds & returns

How can I return or exchange a Brands buckets product?

We offer returns and replacements within 7 days of delivery if:

  • The item is damaged, wrong, or doesn’t fit

  • It is unused, unwashed, and in original packaging

How to Request:

  1. Contact us via WhatsApp, Instagram, or email

  2. Share your order number and clear pictures if needed

  3. We’ll guide you through return or exchange steps

Replacements & Refunds:

  • We’ll send a replacement if available

  • If not, you can get store credit or a refund (processed in 5–7 working days via bank/Easypaisa)

Need help? We’re just a message away! 🤝

Can I get a refund?

Yes, you can 100% refund of your product after our team verify your reason of return and if you receive defected product you will get refund instantly

Can I return or exchange a product purchased online in a boutique?

yes if you are from lahore you can visit our store with the order number and slip and you can get 100% on the foot